Pathlight is a company that provides an all-in-one platform for managing customer support operations. The company was founded in 2015 and is based in San Francisco, California.
Pathlight's platform integrates with a variety of communication channels, such as email, phone, chat, and social media, to provide a centralized hub for managing customer inquiries and support tickets. The platform also includes features for tracking customer data, monitoring team performance, and generating analytics and reports.
Pathlight's goal is to help businesses provide efficient and effective customer support, with a focus on improving team collaboration and productivity. The platform is designed to be easy to use and customizable, with features that can be tailored to meet the unique needs of each business.
Pathlight serves a wide range of customers, including small businesses, startups, and larger enterprises. The company has received positive reviews for its user-friendly interface, robust features, and responsive customer support.
In summary, Pathlight is a customer support management platform that helps businesses streamline their customer service operations, with a focus on improving team collaboration and productivity.